Depending on the day the valid government IDs are uploaded, it can take anywhere between 1 to 3 days to process the application of a new Bitwage user. If submitted on a Friday, the on-boarding process will be longer.
To ensure processing in a timely manner Bitwage users should send scanned copies of their government IDs if possible. Also, please be sure to submit a ‘proof of address’ in your name that is 4-weeks old or less. e.g. bank statement, bill, etc.
Not all government IDs are accepted, but the most common ones are including passport, driving license, and national identity card.
Please remember that our Compliance Team may require more information or documentation from you should the need arise.