First direct deposit went through, But second deposit did not


On my check stub it shows that you guys recieved the direct deposit amount of 1562.49 and it was not coverted into btc and sent to my wallet. I need help asap as I have another direct deposit coming next week.


Hi Jerrold,

We have it as of 1/3. Our apologies, direct deposits with varying amounts sometimes don’t get matched immediately (we’ll be introducing a solution to this issue soon). Thanks for reaching out. We’ll get this processed ASAP.