First direct deposit went through, But second deposit did not


#1

On my check stub it shows that you guys recieved the direct deposit amount of 1562.49 and it was not coverted into btc and sent to my wallet. I need help asap as I have another direct deposit coming next week.


#2

Hi Jerrold,

We have it as of 1/3. Our apologies, direct deposits with varying amounts sometimes don’t get matched immediately (we’ll be introducing a solution to this issue soon). Thanks for reaching out. We’ll get this processed ASAP.

Frank